The Rail Sampark number 139 is the single authorized enquiry number to call for all Indian Railway enquiries. This Railway enquiry service operates on the number 139 which can be dialed from the landline/mobile phones all over the country without prefixing the STD code. The service has become highly popular with the Railway users. More than 7.5 lakh calls per day are being received on 139 from all across the country. Round the clock call centre support is available in eleven regional languages across India.
Now the Indian Railway has enabled the Rail Sampark number for SMS Enquiry as well. This is a premium service, rupess 3 per SMS. The users can obtain information regarding PNR status, fare, seat availability and arrival/departure by sending SMS in the specified syntax to 139.
The service is currently available on Airtel, Vodafone, Idea, Aircel, Loop (BPL), Tata and MTNL. The service will be soon launched for BSNL and Reliance.
Railway SMS Enquiry Syntax
Follow the pre-defined syntax for SMS enquiry. Type the SMS code and information and send to 139.
For Train Enquiry:
Type TRAIN <Train Number> <Date of Journey in ddmmyy format> <Station STD Code>
Example: TRAIN 2625 300609 0471 (Kerala Express on 30-June-2009 at Trivandrum)
For Train Status Enquiry:
Type PNR <10 digit PNR Number>
Example: PNR 1234567890
For Seat Availability:
Type TRAIN <Train Number> <Date of Journey in ddmmyy format> <Station From: STD Code> <Station To: STD Code> <Class> <Class Type>
Example: TRAIN 2625 300609 0471 011 3A G (Seat availability Kerala Express on 30-June-2009 from Trivandrum to New Delhi third AC, General class)
For Train Fare:
Type FARE <Train Number> <Date of Journey in ddmmyy format> <Station From: STD Code> <Station To: STD Code> <Class>
Example: TRAIN 2625 300609 0471 011 3A (Fare for Kerala Express on 30-June-2009 from Trivandrum to New Delhi third AC)
The Services include enquiries pertaining to arrival/departure of trains, PNR reservation of berth status and fare enquiry. Apart from these, the number 139 can also be accessed to book a train ticket where payment is made through a cash card over phone and the ticket is delivered/emailed to the user.