Tata DOCOMO announced the launch of “Postpay @ your doorstep”, an initiative where Tata DOCOMO would assist potential customers with their queries on new post pay connections. Through a simple process, a customer can readily get access to a postpay connection, at his doorstep with expert guidance from Tata DOCOMO.
Postpay @ Doorstep is an initiative to help customers get postpay connections with the comfort from their homes or offices Customers can call toll free number 1800 266 0000 from any mobile or landline. This new initiative will help customers demystify post pay propositions and get a new connection, customized to his needs, at the comfort of their home or offices.
To avail this service, customers just need to call the toll free number 1800 266 0000 where they would be guided by Tata DOCOMO representatives. The representatives are trained to make use of scientific tools like Bill Plan Calculator that would help suggest the best value plan, customized to the needs of the customer, based on their usage amount and usage pattern. The customer once decided on a postpay plan, the call center executives sends a representative to collect the documents from customer’s location and deliver the SIM card whenever and wherever he desires.
Tata DOCOMO has also announced the launch of new aggressive Postpay per second “Diet Plans”, details given in another blog post.