Yesterday I saw an advertisement in the Hindu newspaper about the latest facilities in railway enquiry number 139. Calls to 139 from any village or town is now a Local Call. No STD required from anywhere in India. 139 is the one nationwide number for all the rail passenger enquiry. The basic services include PNR Enquiry, current train running position, accommodation availability and fare enquiry. In addition to Hindi and English, these services are available in Malayalam, Tamil, Kannada, Telugu, Marathi, Gujarati, Bangala, Oriya and Assamese in respective regions.
Service available on MTNL, BSNL, Dolphin, Garuda, Cellone, Idea, Vodafone and Spice phones. Indian Railway is working on making the service available on other telecom service providers soon. Railway is also planning to come up with premium enquiry services in a new number. The premium service will include SMS, call back and fax facility.
An Easy Dial service is available at present in Delhi and Mumbai. Just dial 139 xxxxxxxxxx (10 digit PNR number) and 139 xxxx (4 digit train number) to get the ticket and train status immediately without going through the long process.