To access Phone Banking services from anywhere in India, from a Landline or Cell phone please dial any of Axis Bank following 3 Toll Free Phone Banking Numbers:
- 1-800-233-5577
- 1-800-209-5577
- 1-800-103-5577
- NRI / other customers can access Phone Banking services from outside India by dialing +91 22 27648000 (This number is not toll free)
- For blocking of Debit / Pre-paid cards, you can also call 24-hour Emergency Helpline Number +91 22 67987700 (This number is not toll free)
Information / Services available through Phone Banking
- [advt]Information about Products and Services
- Information about Account Balance and Transactions
- Information about status of Cheque Issued or Deposited
- Information about Deposit Interest Rates
- Information about ATM and Branch locations
- Information / Issues on usage of – ATM, Internet Banking or Mobile Banking
- Request for Cheque Book
- Request for Statement by E-mail or Fax
- Request for Duplicate Statement
- Regeneration of ATM PIN for Debit Card
- Regeneration of Internet Banking password
- Blocking of Internet Banking User ID
- Hot listing of Cards
Please Note :
- Telebanking service (IVR – Interactive Voice Response) is available 24 hours a day, 7 days a week
- You can speak to a Phone Banking Officer from 9 am to 7 pm, from Monday to Saturday (except on National Holidays)[source]
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