National Do Not Call (NDNC) Registry – START DND to 1909
Posted by Sree Pillai on September 3rd, 2007 under category Mobile Tips
Topics: India, NDNC
For subscribers who would like to register/de-register their request for NDNC registry may dial 1909 or SMS to 1909 with keywords ‘START DND’ for registration and ‘STOP DND‘ for de-registration.
The National Do Not Call Registry (NDNC Registry) is setup to curb the Unsolicited Commercial Communication (UCC), which is any telecommunications service message, which is transmitted for the purpose of informing about or soliciting or promoting any commercial transaction in relation to goods, investments or services which a subscriber opts not to receive.
The NDNC Registry will be a database having the list of all telephone numbers of the subscribers who do not want to receive unsolicited messages. Telephone subscriber (land line or mobile) who does not wish to receive UCC, can register their telephone number with their telecom service provider for inclusion in the NDNC. Telecom Service Provider shall upload the telephone number to the NDNC within 45 days of receipt. The Telemarketer will have to verify their calling telephone numbers list with the NDNC registry before making a call.
An amount of Rs 500/- per call/message for the first call has been prescribed to discourage telemarketers who make calls to numbers registered in Do Not Call list. The second call will have a fine of Rs 1000/- and third time the line will be disconnected. The defaulter telemarketer will face disconnection of telecom service.
Each user need to register their number with their communication provider such as BSNL, Airtel, Reliance, Hutch etc. in order to register their cell number of land line number with the NDNC Registry. The provider may provide website interface or SMS interface for registering your number in NDNC Registry. Check with your provider for the details.
BTW, Hutch also provides a Do Not Disturb registry, to keep you off from any customer service calls from Hutch itself. If you register in this, you will not be contacted to recommend tariffs, offers or services from Hutch.
19 Responses to “National Do Not Call (NDNC) Registry – START DND to 1909”
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Author Email: sree@teck.in
I have registerd my cell no. on dnd service on feb’09, but steel i got some promotional sms from defferent company. Even last night I got a promotional sms. Is their any money I can get as penalty against this promotional sms. If not, than actualy, what is the function of this law? Can anyone help me out about this law? My cell no. is 09830476902.
how can i stop ndnc in my reliandce no 9329749656
1909 was not working in reliance
shiva
Hi Shiva,
Its a shame that no 1909 does not work with reliance . As an alternate measure , you can try following web links.
1.http://www.rcom.co.in/Rcom/personal/donotcall/donotcall.html (Reliance CDMA)
2.http://www.reliancemobile.com/webapp/Communications/website/Mobile/business/dnd.html (Reliance GSM)
I have registered my number in dnd airtel, even though i am getting un wanted calls from them .
when we will get rid of these troubles ???
god knows.
The biggest problem with all the cell phone operators is their customer care.Before few years,they were employing the customer care staff with good communication skills only,But now,they are giving jobs to the guys who even can’t speak good Hindi. Their accent is as bad as you could ever hate at your best,they don’t have manners.And the poor customers even can’t complain against those bastards because the nodal officers of most of the operators are not interested in listening any complaint against their staff.And the reason is simple.They are getting them much cheaper than before,when they were running their own call centers. TRAI’s officials should get some problems with them,and then they’ll understand the real life problems of Indian consumers. Laws are not to be kept in books only,atleast sometimes,they should be implemented too.
how can file a case against those who r sending sms even though my no is register in DND
Dear Jitendra, same problem i am facing average in week. Airtel is worst in customer value & forcing what they want on us. i am using Airtel since 5 years & now it is difficult for me to turn from it. so..keep going!!
Reliance mobile users send SMS START DND on 1909 from your phone and follow instructions to avoid unwanted telemarketing calls by register your telephone number in National Do Not Call registry.
Even I registered at NDNC and also at Airtel’s own Do Not Call Registry, but I am still getting pronmotionalcalls and SMSs. If I will receive it in future I will next time lodge an FIR against Airtel and claim damage. As a Supreme Court ruling all such calls made to customers are liable to be paid @ Rs. 1000 per call.
Dear madhu,
NDNC is not a success…we can make it a success by contributing 5 mins a day.Go to
http://www.ndncregistry.blogspot.com/ gothere and click on click here and enter phone numbers of telemarketers you collected.
backdoorenter@yahoo.com
http://www.donotcallmedear.com
I tried to register three different mobile numbers with Airtel DND list. Each time an automatically generated technical error message popped up. Two times the message read as “invalid area code”, and once as “you have already applied for this service”. I still receive unsolicited promotional calls form commercials including service provider Airtel. They are deliberately misusing technical loopholes to deprive customers of the right provided by law.
Is there any way to find out a mobile’s incoming and outgoing call detail in any way? what is the way?
Airtel look to be extremely reluctant to record its users to DND list.
I have registered once but even after 40 days I kept on getting unsolicited calls. I rang 121 and they said I have not booked under DND. The funniest thing is before I could finish my conversation with the boy, I received an SMS with my registration number!! 40 hays have again gone, but I am still continuing with these painful situation. TRAI has give guidelines but it looks that is still not actioned!! my registration number in
Kolkata is W1003350879 of 2nd January 2008. Is there any law to stop it ?
Hi All,
Can any one assist me on the legality of domestic call center?
We want to set up our telemarketing office at Noida UP, in which employee will work on 24 X 7 basis and they will make the call within India only.
we need your help and assistance for full filling the legal obligation.
• Could you please tell us what are the Legal formalities we need to fulfill (related to calling )?
• Do we need to take any NOC form TRY or DOT ?
• Do we need to register or file any application in in TRY or DOT?
• What precaution we need to take with DND (Do not disturb service)?
Please also assist me if I missed out something which need to take care.
Thanks
Naveen
+91-9958298442
replyshelar@yahoo.com
The official site is useless. At least the other sites provides links and SMS based registration info….
Accordingly,
they are just enthusiasts…we need more such people in India.
The official site is http://ndncregistry.gov.in
DO NOT VISIT ndncregistry.com ! It is an UNOFFICIAL traffic-generating site. It provides no information about National Do Not Call Registry, only links to cell companies’ own DND.
Airtel has another trick up its sleeve. If you subscribe to the DNC list, they will not send you anything at all after that not even confirmation of recharge / top up. I dunno if its true, but they said so when I tried to sign up for DNC.
i sms dnd to 111 it came back saying send act dnd to 111…when this was down it again came back as “Sorry!you are not allowed to subscriber this request” ???? any one what does it mean…
Hutch is very unprofessional.
I am using it because I have no other good option.
[1] i have to send DND 3 times to get it activated.
[2] Once u send DND to 111, they will ask 7 days to process our DND request.
[3] As soon as I sent DND,I got a flood of promotional SMSs. I think they want to make the most within 7 days.But I still wonder, why they would need 7 days!