Steps to Change Mobile Service Provider (MNP FAQ)

Now that Mobile Number Portability is a reality in India, let us go through the steps to be followed for switching from one mobile service provider to another.

What do I need to do for switching to another service provider?

For porting to a new service provider, you need to send an SMS PORT <Your 10-Digit Mobile Number>to 1900 from the mobile number you wish to be ported. You will receive an SMS with the Unique Porting Code (UPC) from your current service provider.

Now visit the nearest customer service station of the new service provider, apply in the prescribed application form quoting the Unique Porting Code (UPC).

The Unique Porting Code is the reference while filling up the application form with the new service provider.

You need to follow the steps for signing up as a new customer of the selected service provider. As per TRAI regulations, porting has to be completed within seven working days.

A maximum porting charge of Rs 19, as fixed by TRAI, can be charged by the new service provider.

Post-paid subscribers have to make sure that their last bill has been paid.

For pre-paid subscribers, any balance amount left will not be carried forward when the number is transferred to the new service provider.

Once a subscriber ports his number to the new operator, then, he will have to wait for at least 90 days before he can change his operator again.

4 Comments

  1. MY MOBILE IS RELIANCE GSM THE RELIANCE GSM CUSTOMER CARE IS PLAYING GAMES WITH ME FROM 2 MONTHS WHEN I ASKED THE PROCESS OF MNP,.. THEY DONE SOMETHING THAT WHY AM NOT GETING CODE. PLZ HELP ME ANY BODY

  2. PLZ HELP ME PLZ PLZ PLZ AM NOT GETTING MY UPC CODE TO MY MOBILE NUMBER SINCE 2 MONTHS 8099161979 I HAD SEND PORT 8099161979 TO 1909 SEVERAL TIMES 40 TIMES I THINK BALANCE HAS BEEN DEDUCTED BUT THERE IS NO UPC CODE PLZ DO ME THE FAVOUR

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