How to Subscribe MTNL Mumbai Universal Access Number – Tariff

The UAN service allows a subscriber to publish a national number and have the incoming calls routed to different destinations based on various criteria such as the geographical location of the caller, the time, the day or the date on which the call is made.

 Service Features

Core Features

  • One Number

Optional Features

  • Call forwarding on busy no Answer
  • Call Logging
  • Origin Dependent Routing
  • Origination call screening
  • Time Dependent Routing

Access Procedure

Dialing Plan : 190122 YYYY

Access Code : 1901 , UAN Number : YYYY ( 4 digits)


Call terminating on UAN subscriber’s lines is charged to the calling party on normal network charges.

How to Subscribe


Assistance General Manager (PR – LC): Contact No. 2209 4045
Public Relation Officer (LC): Contact No. 2207 2690


Office of General Manager (Enterprise Network),
Ground Floor, Telephone Building
Charanjit Rai Marg,
Fort, Mumbai-400 001

Technical Assistance

Sub Divisional Engineer: 1901-22-6789/ 24327002 / 24382486

For complaints dial Toll Free No. : 1800221500 [source]

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