MTNL Mumbai Phone Card Service – Denominations and Tariffs

MTNL Mumbai Phone Card Service allows the subscriber to place calls from any normal access interface to any destination number and have the cost of these calls charged to the account specified by the virtual card calling (VCC) number, which does not refer either to the calling line or the called line.

Virtual card calling service is an access code based service. All Virtual card calls are preceded by the access code 160222. After dialling the access code, the subscriber is prompted to enter the virtual card number followed by the destination number . The virtual cards can be used for making Local, National and international calls.

Denominations

Sl.No	Denominations	Sale price	Talk Time	Validity Period
1.	Rs.55	Rs.55	Rs.50	45 Days
2.	Rs.110	Rs.110	Rs.100	90 Days
3.	Rs.220	Rs.220	Rs.200	120 Days
4.	Rs.550	Rs.550	Rs.500	150 Days
5.	Rs.1100	Rs.1100	Rs.1100	270 Days
All prices inclusive of taxesGet attractive Discount on Bulk Puchase of VCC Cards VCC Cards worth Rs 50,000 to Rs 9,99,999 : 7 % discount VCC Cards worth Rs.10,00,000 and above :  8.5 % Cards of all denominations can be used to make ISD, STD and local calls.

Tariff

Particulars	Pulse rate in sec/pulse	Charges
Charges & Pulse rate for Local Calls
To MTNL landline/WLL/Cellular	180 secs.	Re. 1.00 for 3 min
To MTNL landline at night hrs(23.00-06.00hrs)	300 secs.	Re. 1.00 for 5 min
To Other network WLL/Cellular	90 secs.	Re. 1.00 for 1.5 min
Charges & Pulse rate for STD Calls
Adj. SDCA < 50 Kms to landline	120 secs.	Re. 1.00
Adj. SDCA < 50 Kms to WLL Mobile	90 secs. (w.e.f.01/03/2010)	Re. 1.00
Above 50 Kms to Basic(Landline/WLL)	90 secs. (w.e.f.01/03/2010)	Re. 1.00 for 90 secs.
Above 50 Kms to GSM/CDMA	60 secs.	Re. 1.00 per min
To Delhi MTNL Landline	180 secs.	Re. 1.00 per 3 min
Click Here for Charges & Pulse rate for ISD Calls
Notes:-1. Everytime you make a call, your credit balance will be announced. 2. Call is charged to your ‘Phone Card’ number account and not to the telephone from where you make the call. 3. If asked, detailed bill will be charged @ Rs.100/-.

About VCC Card

1. Card Number : Card number is a 10-digit number printed in the confidential area and becomes visible when the card is opened up. Since the card number is electronically printed, no body else knows it.

2. PSN Number : It is a number printed on the face of VCC card. It should be used for any correspondence regarding VCC service/complaints.

3. Validity Period : Validity Period is the period up to which the VCC card is valid.For using the card, subscriber must activate the card by dialing Activation Code 1609 22. The validity period starts from the date of activation of the card.

Dialing Procedure

1. Lift the handset and listen to the dial tone.
2. Dial access code 160222 and Listen to the announcement “Please dial your card number”.
3. If the instrument is not in Tone mode , then Press * on your telephone and then dial the card number. Button with * is generally available on the left of “0” button in PB type instrument.
4. Wait for the announcement ” Your current card limit is (amount). This announcement can be interrupted. Please dial the destination number.
5. Dial the destination number.
6. Speak to the called party and disconnect the line.

Precautions

1. Never disclose your card number.
2. While folding the card please ensure that no folds are made over the confidential area (extreme right side) of the card because any folds over this portion may tamper your card number.
3. It will be better if you note down your card number somewhere, because due to mishandling of card, some of the digits may get tampered and become unclear.
4. While purchasing the card, please ensure that card has a PSN number written over it and that the card is not open. Don’t purchase it if PSN is not written or the card is open or tampered.
5. Be cautious while using the cards on phones that have display or redial facility. Erase the number after disconnecting the call to avoid misuse.

Contact Info

For details : 
D.E.(PR) : 22094045
P.R.O.(LC) : 2207 2690
Office of General Manager(LC),
MTNL, Mumbai, Tele. Bldg., Gr. floor,
Charanjit Rai Marg, Fort, Mumbai-400001.

For Technical details dial UAN No. : 1901-22-6789 or SDE (IN) on 24327002/24382486

For complaints dial Toll Free No. : 1800221500

VCC cards can be purchased from MTNL Customer Service Centre, Distributors and business associates.

For Technical details dial : 1901-22-6789 / 24327002/ 24382486
For complaints dial Toll Free No. : 1800221500

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