Customer Thermometer works to make gathering feedback from customers simple, providing a straightforward method of measuring their satisfaction with a particular thing by inviting them to rate it based on a four-tier system: extremely satisfied, satisfied, indifferent and dissatisfied. Should the user provide the lowest rating, you are immediately notified to ensure that you are able to follow up the issue and provide support for that particular user. These statistics are presented in an easily-readable fashion, allowing you to quickly browse an overview of what your customers think. It is not a service.
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