Bharti Airtel introduced ‘One Number, One Voice ‘service in partnership with Nuance Communications, which can be accessed by Airtel mobile users in India by dialling 54321.
Bharti Airtel subscribers can now dial a single number (54321) to access a host of services such as hello tunes, news, and other such related services against the current practise of calling different numbers for different offerings.
The speech recognition service on the offer includes Hello Tunes, airtel Radio, News, Sports, and Jokes among others.
‘One Number, One Voice’ is available for Airtel customers across Madhya Pradesh, Tamil Nadu, Chennai, Kerala, Chandigarh and Uttar Pradesh.
Customers will be charged Rs. 2 / minute for the service. The service now supports English, Hindi, Tamil and Malayalam and will be rolled out in other languages subsequently.
Michael Thompson, senior vice-president and general manager, mobile division, Nuance Communications said:
“We are experiencing an unprecedented demand for voice services, as they provide consumers with a fast and intuitive way to access a broad range of content,”.
Chief Marketing Officer at Bharti Airtel Shireesh Joshi said:
“As we join hands with Nuance Communications for the launch of our ‘One Number, One Voice’ service. We look forward to leveraging their expertise towards delivering an improved ‘search and discover content’ experience for Airtel mobile customers across India’.’