Infosys.com Website Review

Posted by Sree Pillai on August 14th, 2006 under category Infosys
Topics: Infosys

This is a quick review of the Infosys Technologies website (www.infosys.com). I just had an overall look at the site, did not spend much time. Given below are some suggestions for improvement of the site. BTW, I am planning to redesign Ananthapuri.com homepage, this review might remind me of the design fundamentals.

Click to enlarge the pictures

Infosys Brand Color (sky blue?) of Infosys Logo is not used anywhere in the website.

Examples are Microsoft blue and Oracle red.

Using the same color scheme/theme in the website layout will give a nice look and branding. Should have lovely color scheme, which is warm and inviting. Selecting such colors will help immediate recognition of the site’s identity. The colors should be appealing to eyes, enhance readability and printable in gray scale or true color.
Use favorite icon (favicon.ico) for the Infy websites. May be the text INFY in sky blue looks good.
Home link in the top horizontal menu is not required. The logo on the left-top corner should take the user to homepage. That is the Internet standard.
Please avoid click here links. For example, “To know more about the benefits that Infosys’ IDI solution offers, click here” can be reworded to Know more about the benefits that Infosys’ IDI solution offers’.
Current webpage layout has a lot of thick boxes and lines. This does not provide a professional appeal. Please use the boxes and lines only if necessary. By arranging the content using TABLEs, you can give the boxed look to the page, but thick borders kill the UI. Use lighter colors like SILVER and GREY for boxes and lines. Use thin lines and boxes if found absolutely necessary. With XHTML and CSS, it is suggested not to use tables, instead apply CSS positioning of the elements.
It might look better if the pages (or content management system template if implemented) are designed to use fixed percentage width (say 90% of the screen width) instead of fixed pixel width (750 px). Center aligning the pages might look better and professional. Screen resolution – Optimize pages for 1024×768, use a floating layout to work from 800×600 to 1280×1024. Do not design solely for a specific monitor size.
Three Column Layouts does not look good, especially for the articles. In most cases, there is not much content in right column. If there is anything like Related Articles, etc. could be given embedded within the text. Three column layouts are generally used by portals and newspapers to display advertisements.
Industries and Services menus are present in the top horizontal navigation bar, so it is not required as HTML dropdowns on the left column. It is redundant and confusing.
It would be nice to indicate submenus by using a down arrow in top horizontal navigation bar.
Copyright statement does not need the word copy right. ©Infosys Technologies Limited is good enough.
Terms of Use, Privacy and Safe Harbor pages need not open in new browser windows. These pages are integral part of a professional website and can be displayed in the main window itself. The look & feel of these pages should be consistent with the site template.
Link color, visited link color, hover link color, active link color, underlining and overlining attributes should be defined globally in the CSS and used everywhere for consistency. Currently the link color is lighter than the text color and makes it difficult to read. This is not preferred.
In You are here (breadcrumb), the text and link are having the same color. LINK color should be consistent across the site.
The country/language dropdown could also be of the same style as the top navigation bar items and may be renamed as worldwide. Selecting a country from the dropdown just displays Infosys offices in that country, which is basically the contact informamtion. It does not really mean a country specific website. So the link is best described as Worldwide Contact Info and can best go into Contact Us page or Worldwide page.
I changed the language to Japanese from English. Now I do not see any option to change it back to English. I have to change the URI itself! Also, it seems a content management system is not used for different languages. It seems each language specific webpage is maintained separately. Though it is costly, it is advised to have a synchronized website for all languages, with the best CMS and a team in place.
Go button in search page and in right corner of other pages are different. It is suggested to use the image consistently. Search button is better than a Go button.
Use some inviting style sheet to display the search box (textbox).
Where can I find Infosys Vision and mission statement in the website?
Where in the website can I see the Infosys motto, ‘Powered by Intellect, Driven by Values’? Or is it changed to ‘Improve Your Odds with Infosys predictability’ or ‘Win in the flat world’, as seen in some pages?
Check for search engine optimization settings for all pages.
Redesign the site with latest XHTML, CSS, AJAX and othe Web 2.0 technologies for better viewing, increased performance and easy maintenance.
SUMMARY tag is missing in all tables. The site does not confirm to any HTML/XHTML standards.
It is advisable to include Accessibility standards in the site.
For checkboxes, make the checkbox label also clickable (using label tag and for attribute).
In Contacts page, I would suggest not using JavaScript popup windows. This may not work if popup blocker software is installed. Listing the locations and addresses grouped together in one or many pages could be better than this.
For other download documents like PDF, Word, etc, indicate them using icons. For the downloads, display the size of the document also.
For events, give an Outlook calendar icon and allow the user to click and add the event to their Outlook Calendar (iCalendar).
Change MUST READ! to Related Articles or Related Papers.
The testimony yellow box on the left side column seems inappropriate for a big global IT player like Infosys. Any important testimony or remarks on Infosys can be placed in the Infosys in News section, or create a separate testimony page.
The Dark blue color in the master head does not look good for a corporate website. Lighter colors are better.
Tool tips and Status Bar tips may be provided for the menu items.
MUST READ!, testimony and the left vertical menu are within the left or right columns. These sub items are again put into boxes. More space is wasted in the column by not integrating them well. It is suggested to show only a smaller box again within the left/right column box. These boxes unnecessarily eat up space in web page and make it look ugly.
A lot of style sheets are used across all pages (infosysGlobal.css, navigbar.css, footer.css, search.css, leftColumn.css , demoinside3.css). These could be combined into a single file. This reduces overhead on the server and the browser.
<meta name=”page_rank” content=”100″> tag is found to be used, which has no meaning in Search Engine Optimization.
Inline style sheets are also used in some cases. It is suggested to move those styles into the common css file, for caching and improved performance.
The CSS and JavaScript files can be optimized to remove comments, etc. to reduce file size and hence performance.
It will be ideal to host regional websites in their own domain like, Infosys.jp for Japan, Infosys.cn for China, etc.
PDF is not suggested for presenting online reading. Visitors get lost inside PDF files, which are typically big, linear text blobs that are optimized for print and unpleasant to read and navigate online. PDF is good for printing, and not for online presentation. Provide the articles in HTML format for online reading and PDF for printing/downloading.
Involve external consultants like Human Factors if necessary for more complex usability study and suggestions.

I sent these observations to Infosys.com Website Feedback too. Hope this helps.

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26 Responses so far

annie on August 27th, 2006 at 6:06 am IST :

very valid suggestions, sree. wondering how such a big company like infosys have not taken care of these already.
Sree Pillai on August 27th, 2006 at 11:14 am IST :

hmm. so Annie, do I have an chance in website useability reviews? This could be a better option for me to work as an independent consultant, eh?
Vidya on December 22nd, 2006 at 8:53 pm IST :

I too was looking for their motto ” Powered by intellect , driven by values” and could not find.

Good job !

Vidya
AKHILESH SINGH on June 2nd, 2008 at 11:46 pm IST :

sir i am b.tech student(electronics & communication engg.).as per university rule, i have to do 6-month summer training in MNCs.so i would like to do my training in INFOSYS MNC.What is the procdure for that.i will be heartly obliged if u guide me.

Thanks sir
devashish bose on July 2nd, 2008 at 1:53 pm IST :

sir i am b.tech student(electronics & communication engg.).as per university rule, i have to do 6-month summer training in MNCs.so i would like to do my training in INFOSYS MNC.What is the procdure for that.i will be heartly obliged if u guide me.
seerat on September 4th, 2008 at 2:23 pm IST :

want to do summer training in infosys,wats the procedure?
Sanchita on January 20th, 2009 at 8:13 pm IST :

dear sir i am a student of b.tech,computer science&engg.i will be very obliged if you can help me for my summer internship in the month of june-july in infosys,i want to know the procedure.
thank you!
Pujara Dipali on January 28th, 2009 at 5:29 pm IST :

Respected Sir,
I am the student of MCA-4 in DDU,Nadiad,Gujarat.I would like to take trainning for 2 months in May-June(summer) in Infosys.I want to know the procedure.
Thank you.
Gandhi Kinjal on January 28th, 2009 at 5:33 pm IST :

Respected Sir,
I am the student of MCA-4 DDU Nadiad,Gujarat.I would like to take trainning in May-June in Infosys.I want to know the procedure.
Thank you.
Anand prasad upadhyay on January 31st, 2009 at 4:02 am IST :

Respected sir,
i am pursuing my B.TECH from Sikkim Manipal Institute of Technology of C.S.E department in 4th sem.I hava done two projects in J2EE and for maintaning database i use SQL server 2000 first porject is ONLINE CINEMA HAL TICKET BOOKING and Second project is ONLINE BOOK CARD SYSTEM.i want to do summer training(from 4th june to 24 july) .kindly guide me for the porcess..
Thannk you.
Melba J Fernandes on February 6th, 2009 at 7:07 pm IST :

Respected Sir/Mam
I am a student of PGDM and would like to do my summer trainning in Infosys..I would like to know the procedure…
Thanking you in advance and waiting for a favourable reply
Shweta jaiswal on March 13th, 2009 at 10:22 pm IST :

i am a student of B-Tech 2nd year IT.i am having 8.9 CPI. i would like to do summer training in INFOSYS this year.please reply me the reqirements ans steps to apply.Thanking you.
amit on April 4th, 2009 at 8:08 pm IST :

dear sir i am a student of b.tech,computer science&engg.i will be very obliged if you can help me for my summer training in the month of june-july in infosys,accenture,wipro,ibm,etc i want to know the procedure.
thank you!
ms.nidhi on April 29th, 2009 at 12:04 am IST :

Hello sir!!
I’m a student of B.Tech 2nd year of Information Technology branch in IITM,gwalior.
I’m intrested in undergoing a summer training program duing june-July’09 from ur company.I would be highly obliged if u kindly provide me with relevant details…thank you!!
ashish mishra on May 6th, 2009 at 10:01 am IST :

The HR Manager,
Lupin Laboratories
Mandideep, Madhya Pradesh.

Dear Madam/Sir,

Subject: Request for Summer Internship Programme.

This is for your kind information that ASHISH MISHRA, Enrollment no: 2008FMB280006 is the student of semester-II of M.B.A (2008-2010) batch at GLOBAL SCHOOL OF BUSINESS, New Delhi, which is an authorized study centre of Bharathidasan University, Tiruchirappalli. Which Is Recognized UGC and also Accredited with ‘A’ Grade by NAAC.

As a part of the course curriculum, He is required to do summer internship in corporate to explore their skills & knowledge in the practical world.
We would be obliged, if the student is given an exposure for summer internship in your esteem organization.

Your acceptance in this regard will be highly appreciated forever.

Looking forward for your positive response.

Yours Sincerely
Arvind Dhar
Regional Director
Global School of Business
Aastha aggarwal on May 11th, 2009 at 1:02 pm IST :

Respected Sir,
I am the student of MCA-4 .I would like to take trainning for 6th months in jan-june in Infosys.I want to know the procedure.
Thank you.
richa chamoli on May 14th, 2009 at 1:29 pm IST :

I am hte student of btech cs branch 6 sem.i want to 4 to 6 week trainig from infosis during summer traing.So kindly tell me the procedure for trainig as soon as possible.
thank you
HEMA GULATI on May 27th, 2009 at 10:57 am IST :

DEAR SIR,

I AM PURSUING MBA (HRM) FROM PONDICHERRY UNIVERSITY. AS A PART OF COURSE CURRICULUM I AM REQUIRED TO UNDERGO FINAL PROJECT IN HR PRACTICES AND ORG. STRATEGIES IN INDIAN IT COMPANIES. KINDLY PROVIDE ME SOME INFORMATION AND GUIDANCE FOR THE PROJECT. I AM A WORKING STUDENTS IS UNABLE TO GET INFORMATION FOR THE SAME.
I WOULD REQUEST YOU TO KINDLY SEND SOME DETAILS WHICH MAY BE USEFUL FOR MY PROJECT AND WILL BE ONLY FOR ACADEMIC PURPOSE.

THANKS
HEMA GULATI
Amandeep singh bhatia on June 17th, 2009 at 10:10 am IST :

Hello sir!!
I’m a student of B.Tech 3rd year of Computer Science branch in DAV Institute of ENGG & Technology,Jalandhar.
I’m intrested in undergoing a summer training program duing jan-may’2010 from ur company.I would be highly obliged if u kindly provide me with relevant details…thank you!!
Jagadeesh on July 8th, 2009 at 12:23 pm IST :

I am vtu Engg student of IS branch 6 sem.I reside at Bangalore.I want to have 2 months training from your company as i have holidays now.So kindly tell me the procedure for training as soon as possible……
thank you
Shikha Tyagi on August 24th, 2009 at 1:02 am IST :

Hello sir
I’m a student of B.tech Computer Science Branch 3rd year from Madhav Institute of Technology and Science Gwalior
I wan’t to do summer training during june-july 2010 from your company.My aggregate is 80.5%
I would be thankful if u kindly let me know the relevant details
Thank you
gaurav on September 11th, 2009 at 3:12 pm IST :

hello sir,
i,m student of b.tech Information Technology branch 3rd yr frm Sagar Institute of Technology And Management barabanki.
I want to do summer training during june-july 2010 in infosys at Noida or Gaziabad..my Aggregate is 65%
I would be thankful if u kindly let me know the relevant details.
Thank you.
prabhanjan on October 16th, 2009 at 3:55 pm IST :

Hello sir!!
I’m a student of MCA 3rd year in Galgotia institiute of Gr.Noida.
I’m intrested in undergoing a 6 months project training program and other any kind of training during jan-may’2010 from ur company. My aggregate is 65%. I would be highly obliged if u kindly provide me with relevant details…thank you!!
vibhor gupta on October 31st, 2009 at 2:46 pm IST :

sir i am b.tech student(computer science).as per university rule, i have to do 6-month summer training in MNCs.so i would like to do my training in INFOSYS MNC.What is the procdure for that.i will be heartly obliged if u guide me.
nirbhay mishra on October 31st, 2009 at 5:31 pm IST :

Sir I am student of IT (B.tech) 5th semester.I would like to take trainning in DELHI/NCR for 2 months in June-july 2010(summer) in Infosys.I want to know the procedure and complete details related to it….
please do reply me as soon as possible.
thank you
Ravi Mittal on November 1st, 2009 at 9:44 am IST :

Respected Sir,
I am the student of B.Tech in CSE branch(3rd sem) .I would like to take trainning for 6 weeks in june-july in Infosys.I want to know the procedure.
Thank you.