Yatra.com Cash On Delivery Payment for Flights, Hotels and Tour Packages

Yatra.com introduced cash on delivery payment service, which allows you to make a booking with yatra.com on the phone and pay cash for it at your convenience.

Yatra.com Cash on delivery system is available only for International Flights, Domestic Hotels and Packages, and International Packages. Currently, the Cash on Delivery service is available only in Delhi and NCR, Mumbai, Bangalore, Calcutta, Pune, and Chennai.

Cash on Delivery bookings can be made for bookings when the date of departure is at least 7 days away. E-tickets and vouchers will be sent to you within 24 hours of Yatra receiving the payment.

3 Easy Steps to avail Cash on Delivery

Step 1

Call Yatra.com 24×7 Customer Service Helpline to initiate a booking.

• Call the dedicated helpline number to speak with yatra.com’s Travel Expert and make a booking.
• Yatra.com agent will help you select the right product and provide details of Cash on Delivery option. The agent will also provide you a Yatra Reference Number.[advt]

Step2

Yatra Representative visits to collect cash

• Within 48 hours of making the booking, a Yatra Representative will visit you to collect the cash payment.
• You will be required to show proof of identity and the Yatra Reference Number provided earlier.

Step 3

Yatra.com updates details and sends e-tickets/vouchers

• Once the cash is deposited with Yatra.com, and their team will update the payment details for your booking.
• Your e-ticket/vouchers will be dispatched within 24 hours.

Cash on Delivery Terms & Conditions

1. Yatra.com – Cash on Delivery (COD) payment option is available in following cities in India:Delhi / NCR, Mumbai, Bangalore, Calcutta, Pune, Chennai
2. The COD payment option is available for international flights, domestic and international hotels and holiday packages booked with Yatra.com.
3. A Yatra.com Representative will make a maximum of two attempts within 2 days (excluding Sunday ) of booking for delivering the ticket and collecting the cash. The ticket will be treated as cancelled if the full booking amount is not collected from the customer after two attempts. There will be no collection on Sundays and holidays.
4. The customer needs to collect an invoice from Yatra.com representative while making the cash payment. Yatra.com representative may ask the customer to produce the booking proof/voucher at any time, on failure of which Yatra.com shall be entitled to cancel the booking.

Booking Rules

Cash on Delivery can only be done for bookings wherein departure date is at least after 7 days. There may be a difference of fares at the time when they are initially quoted to the customer and when they are actually sent for booking. The fare difference will be conveyed to the customer by Yatra Customer Care Executive.

Customer has to ensure to be present at the place of collection, at the specified time, with the cash. Bookings can be held only if customer makes the payment within 48 hours of booking. If customer fails to make the payment, the ticket booking will be cancelled, and the customer has to make a fresh booking. All bookings are subject to cash realization. Customer needs to submit his PAN card copy with Yatra.com before cash pickup.

Cancellation Charges

The customer can cancel any booking made through COD option, by simply contacting yatra.com’s call center. The refund amount shall be processed either by an online transfer to the customer’s bank account or by a cheque issue in the name of the customer only. No requests for cash refunds will be entertained.

All other Yatra.com and Airlines cancellation terms and conditions as applicable on booking through Yatra.com website shall apply. E-Tickets / Package Vouchers will be sent to the customer on email within 24 hrs, once the cash has been collected from the customer.