Tata Sky Digital Television

I have been reading about IPTV, DTH, Satellite TV, etc. for some time now. Have been thinking about switch to such services. Though these new innovative services sound exciting, I feel that it is not yet a viable option for me in Thiruvananthapuram, India. I will have to continue with the good old Asianet Cable. Also digital TV makes sense to me only after I install Digital sound systems.

Satellite television technology brings television channels in digital quality from the satellite directly to your home, giving you complete control over your television viewing experience.

Tata Sky satellite television service is launched across 300 cities in India on August 2006. This brings unprecedented television entertainment to viewers across the country.

The hardware costs Rupees 2,999, one-time installation charge is 1000 and the monthly charge is Rupees 200. Tata Sky currently offers channels from STAR, Sony, Discovery, Disney, MTV, NDTV, ESPN STAR Sports, National Geographic, Eenadu, TV Today, Asianet, Amrita, Doordarshan and many more.

The service has been designed to give subscribers a choice of all their favorite television channels in DVD-quality picture and CD-quality sound. In addition, subscribers can now control the way they watch television through a host of interactive services such as an on-screen program guide, Active Sports, Actve STAR News, Actve Newsroom and Actve Khabar.

[fblike]

Tata Sky provides four pieces of equipment:

  • A minidish to receive signals from the satellite,
  • A set-top box called DigicompTM
  • A card which is inserted into the set-top box, called the DigicardTM
  • A remote control for the set-top box.

The remote is identical to that used by Foxtel Digital in Australia and British Sky Broadcasting in the UK.

Features of Tata Sky Satellite Television are:

  • 101 channels (as of October 2006)
  • DVD quality picture and CD quality sound
  • Fixed channel positions and uniform volume levels across all channels
  • 7 day programme schedules for all channels
  • Ability to set upto 50 reminders for favorite programmes
  • Ability to find out what’s playing on all channels without changing the channel
  • Synopsis of programmes
  • Parental controls
  • Audio-only music channels
  • Interactive television features like choice of commentators, highlights on demand and player statistics for sports channels.
  • Video on Demand: Newly-released films / sporting events can be ordered and viewed at home without commercial breaks.
  • Ability to watch four news channels simultaneously on one screen (Picture in picture)

How it Works?

  • Tata Sky will uplink all channels to its satellite (INSAT 4A)
  • The satellite will send the channels in digital quality directly to the minidish fixed on your balcony, outside your window, or on your terrace
  • The minidish relays the channels to your digicomp™, where they are decrypted and sent to your television, giving you an unparalleled viewing experience
  • There is an alternate solution available for large buildings. The entire building can use a single dish and carry connections to individual digicomp™ in every home

66 Comments

  1. Why TATA SKY not include Shalom Television channel in its list of channels. We expecting this channel on this channel list

  2. Hi,
    can u tell me number of tata sky’s ( not tata sky plus ) processor chip and memory chip.
    plz if u come to know about d name or number of both plz tell me, as soon as possible.
    thnx

  3. dear concern person ,
    i have been searching from past few months ,i would like to get information abt Shalom TV in tata sky…please provide me as soon as possible whether can we get it and whats the process…

  4. My sub ID:1028511770 having the problem of signal strength, pl. advise. Also, My channel list not showing when I press guide and category. Display shows : FOR YOUR INFORMATION,Currently there are no channels available..Please give us suggestions through email. thank u.

  5. our customer id is 1025474477. we want to get our tata sky set top box disconnected as our LCD has been broken during rennovation of our house. we will get it connected as soon as we buy a new LCD.

    please do it urgently under intimation to me on my email id.

  6. Hi, I am acustomer of Tata sky Digital T.V. My id 1004090583.My complain is registered with wo no-6710314864. dtd 23.05.10.I was informed my complained will be taken care of within 24hrs but till nothing is done.
    Dr Sinha.

  7. Sir,
    I am using the tata sky from past 8 months. I found problem with desktop box we r not getting the image for single cable given by u. can u please solve the problem. Our subid is 1034038461. please send the service person as soon as possible

  8. I am asking how can I watch your channel here at Tanzania. is your signal active in my country using KU Satellite dish!?
    please assist me

    Also i have my friend who have your RECEIVER WITH KU DISH, but he dont have information wether he can access your channel here at Tanzania

  9. Hi,
    I am coming from Canada. Will my LCD Sharp (LC42SB45UT) work with TATA SKY. Can tata sky signal can work on NTSC TV and not PAL TVs.

    Please reply me soon.

    Regards,
    Prashant

    • Hi Prashnt
      I read your question regarding your Sharp LC42SB45UT with Tata Sky. Does that combination work or you opt for something else?
      Recently I returned from US and with exactly same model and your feedback will help me while choosing the right DTV.

      Thanks
      Shailesh

      • Hi Shailesh,
        I still havent moved to india yet.. i was abt to go in dec, but got delayed by few months….
        Let me know if you came accross anything. I havent got answers to my qs yet.

        • Hi Prashant,
          I tested Tata sky with Sharp 42SB45UT and it worked without any trouble. If you are still in Canada then dont forget to buy 500W step down converter as well.

          • Wow..Thats great news….
            Can you tell me which coverter did you buy? I believe this converter is just for converting 240V to 120V…
            Did you need to install anythign else too ?… Hows the clarity ?
            It would be great if you can send the web link of that converter. Also is there no PAL/NTSC issues with Tata sky Or DTH in general ?
            Thanks a lot Shailesh….

          • Prashant,

            Can you tell me which coverter did you buy? I believe this converter is just for converting 240V to 120V…
            —- You are right its a 240V to 120V converter. I bought 5000w step down as I have other devices connecting to it as well and my total requirement is 2300w and ideally you should buy converter with double capacity for continuous running. In your case 500W is sufficient in case if you are only going to plug your television.

            Did you need to install anythign else too ?…
            —- No nothing else is required.

            Hows the clarity ?
            — Superb. No difference as Sharp has inbuilt support for PAL.

            It would be great if you can send the web link of that converter.
            —- You can buy converter on Amazon http://www.amazon.com/VT-500-Converter-Transformer-Shipping/dp/B00126WH7A/ref=sr_1_7?ie=UTF8&s=miscellaneous&qid=1269239777&sr=8-7

            Also is there no PAL/NTSC issues with Tata sky Or DTH in general ?
            — I can comment about Tata Sky as it worked for me and as I said Sharp has inbuilt support for PAL so chances of NTSC/PAL issues are none.

            You can reach me directly on sbagad at hotmail in case if you have more queries. What city are you going to move in India and from where?

  10. haw to share tata connection to another TV in same place using a same box

    please help

    regards,
    amit

  11. THREE WORDS …
    TATA SKY SUCKS.
    You want to know what’s better than tata ,it’s R service , really people are satisfed i’m not a user myself but R is much better than T.S , because guys keep telling me , come on gus afte all that Third -class TYPE management , i’d go for R rather than pisken my head in drums of base-line TAT sh*t .. i’ed had many bad experince i live in K.S.A , i had called the coustmer cae and it costed me around RS 8000 though it was much cheaper in India , THEY TOLD US that i wold extra more for the installation come on we have payed’em more , now why they less , they could have adjusted it from the surplus we had given to them , no they did’nt .
    guess what above that all , nothing is working when it rains nothing worked i have many things to tell ……..

  12. hey duz ny1 knw how i can get tata sky in the uk, i have all the eqipmnt, jus need to install, buh im not sure how. can ny1 help me plz. thank you..

  13. I had used Sky Cable in UK, therefore knew how great it was. I’ve been using Tata Sky for more than a year. No doubt it has better quality than any other cable service. I have few bad experiences with Tata Sky.

    – I shifted from Ghaziabad to Gurgaon, initially I had asked Customer Care and they told me even if you shift same dish will work etc. I paid the transport guy 300 Rs for removing my disk and shifted to Gurgaon, now Tata Sky people say to install Tata Sky new place they’ll charge 600 Rs extra, and they dont require my old dish and will replace with new dish, I told them use my old dish and charge less but they said if you want we can use your old dish but charge will be same 600 Rs. I denied and later sold the old dish to kabadi wala at 100 Rs in front of them. They could save their dish and my money but because of this stupid rule set by some management guy customer alone suffered.

    – There is a spritual free to air channel Shalom Tv, which is aired by all cable services, I requested several times to customer care to make it available here too, but all time only assurance and nothing after that.

    – They charge hell of 75 Rs for showcasing movies like ‘Don Mutthu Swamy’, someone tell them you own a DVD of 30 rs from black market for any movie they want.

    – They have 7 showcase channels, and if they want they can use one for showing movies for free, but they are too business minded.

    – They dont have channels like Zee Premier, Zee Action and compare to UK Sky they dont have their own movie/sky channels, so there are very less english movie options. (though do have star movies, pix, hbo, zee studio, world movies (pkg of 45 rs) )

    – While in UK, when trailers are shown of any movie/serial you can set reminder clicking the remote, this feature is missing here.

    – Above all, it is costly than all competitor, I’m paying 345 rs pm and still missing star sports, espn sports, ten sports, neo 2 channels, many south indian channels (exclude south package) etc.

    If Tata Sky do not think on these lines I may think of getting Airtel IPV6 subscription which I think would be better/cheaper.

  14. I am currently lived KSA.I wanted to see TATA SKY here so it is possible? Here sahara set top box is available.In a good requency.So give proper information about TATA SKY.mail me on ([email protected])

  15. i dislike tata company because i bought a new setop box of tatasky.
    but no engineer came to install it.
    and they used abusing language when i was calling them.
    tody it is goning to be one month.
    but the connection is still pending
    and the money from my account is reducing.

  16. Hi
    i m tata sky seller since it has come in the market,but the representative of the tata sky S M mr sunil singh ,(9320225749) is not activating tata sky product because of his pesonal reason .
    this is not a right thing because it is going to degrade the name of tata sky because of some unfit representative……

    star telecom
    mumbai

  17. I am coming from USA. Will my plasma Panasonic TH-50PZ85U and LCD Samsung LN52A650 will work with TATA SKY. Can tata sky signal can work on NTSC TV and not PAL TVs

  18. I have tata sky,which is dual connection from the dish.. i have relocated to another city..could you please tell me how much i need to pay for the installation in my new place??

  19. Is there any solution for Tatasky customers, Present to recharge for annual subscritpion fee, it is collecting nearby 2200/- Customers of all Tatasky who are for anual renew shifting to BIG TV. because for 2200/- they are installing new connection and one year subscription free. Tatasky company has to look into this matter. else it may loose about 40% of market share by march 09.

    thanking you
    ksbose

  20. Is there any solution for Tatasky customers, Present to recharge for annual subscritpion fee, it is collecting nearby 2200/- Customers of all Tatasky who are for anual renew shifting to BIG TV. because for 2200/- they are installing new connection and one year subscription free. Tatasky company has to look into this matter. else it may loose about 40% of market share by march 09.

    thanking you
    bose

  21. i had taken tatasky connection in feb 2007. after installation i had been facing problem in signal. i contacted helpline no.of times but to no effect.till date i have not got a single response.recently i am facing much trouble.frequently the tv is getting off.with the help of helpline i cleaned card,cleaned and tightened all connections leading to digicom and tv i have been told that signal strength should be minimum 80 but i could check the signal strength is in 40 to 60 bar and signal quality in 100.. please help me how can i increase the signal strength to 80+.and my problem be solved..

    thanks.
    asitbaran.

  22. i had taken tatasky connection in feb 2007. after installation i had been facing problem in signal. i contacted helpline no.of times but to no effect.till date i have not got a single response.recently i am facing much trouble.frequently the tv is getting off.with the help of helpline i cleaned card,cleaned and tightened all connections leading to digicom and tv i have been told that signal strength should be minimum 80 but i could check the signal strength is in 40 to 60 bar and signal quality in 100.. please help me how can i increase the signal strength to 80+.and my problem be solved..

    thanks.
    asitbaran.

  23. Hello Friends.

    My Name is Naani, i am currently based in Balad, IRAQ. This is the peaceful part of IRAQ. Please let me know if it is possible to view TATA-SKY here. They only use SAT TELEVISION here.So there is a DISH on top as well. Please advise on this forum or mail me on [email protected]

    Thanks & Warm Regards.
    Naani

  24. DISH TV – Installation Problem
    Hi,

    how to get me NSS6, i like DishTV DTH.
    My present location balad, iraq
    Dish size = 90 cm

    Please let me know if any of you have experienced the same.

    Thanks and regards

    rr

  25. I’m getting digital cable from Asianet at nearly Rs 200 per month with digital video and audio. Though they offer close to 150 channels, I watch only 50 channels shortlisted as favourite. The rest of the channels are scraps according to me. If I go for Tata sky, I have to pay Rs 315 (260+40+15) to get all the English channels and only some of the Malayalam channels of the 16 odd I am watching now. Asianet’s after sales service is not that good. I have to call the main office to get things resolved quickly. They take from 3 days to 1 week to resolve any complaint – but at least they are reachable. Tata sky service men as I find from many blogs are unreachable. Also, since Kerala is a rain abundant state, Tata Sky signal reception is poor here. No such issues exist with digital cable. Hence I’m happy with digital cable in Trivandrum.

  26. Is there anyway i can increase the number of favourite channles? It is locked to a maximum of 20 channels.
    Or is there any way i can skip all those channels that dont want?

  27. I have had similar experience of the bloody retaining department of Reliance infocomm using abusive language. The guy was tracked down and the complain was lodged; these guys assured to get back to me with the but i have been waiting for 18 months. We Indians treat our brothers badly.

  28. hi my name is mahendra a.suryawanshi. my company name is’ vdm information services.’i want tatasky satellite television dealership in mumbai what is procedure? my contact no-(022)-24154993/24164310/9892274488/9869046462

  29. Hi,
    I am not sure how Tata Sky gets so many appreciation letters as shown on TV. I am one of the dissatisfied customers of Tatasky. Right from the day I bought the connection, I have been facing disappointments after disappointments
    1. Free offer does not include sun network channels even after the same was introduced by Tata Sky
    2. If I added the sun network chanels, then I stand to lose my free options
    3. I was misguided when I bought my secondary connection and ended up paying more for the connection
    4. I have had problems reaching the helpline. It usually takes 10 minutes of STD calling for me to get anything done
    5. The free showcase movie I was entitled to on recharging an registering online is not given to me. helpdesk says they would charge me for it.

    I was looking forward to 1 good experience other than the picture quality to add two more connevtions to the existing 2 connections I hold. But thoroughly disappointed. I would like to return the equipment and connection and look for alternate service providers. Please suggest the way for such an activity.

    Regards
    Vilaas

  30. After taking the best pack from Tata Sky ( Rs 300 per month) they are have stopped airing Neo Sports & asking extra money for that channel. They give so many promotional messages to their customers but no message was given for this channel getting paid. Tata Sky has started CHEATING its customers. In future they can start charging for any other channel also. So pls BEWARE of Tata Sky. Dont go for these cheaters. Apart from this they show less channel compared to Dish TV. You will have to dial STD number to have a word with customer care ( only availaible in four cities). Thats additional cost. Their other PAID Number (1860) does not wok most of the time.

  31. Tata’s callcentres are worstly managed.
    not only tata sky but also tata indicom.
    I have been a tat indicom customer for 16 months and was upset about some things , which i started complaining from my 6th month of thier subscription and was promised for 10 months and even then nothing was done.
    Went to tata indicom office to disconnect the line and the stupid retaining department dont even know how to speak with people.at last i disconnected the line.
    TATA SKY , TATA INDICOM services made me sick of them so much that now i dont even buy TATASALT nor anything that has the name tata on it

  32. Well I ordered a Tata Sky over the phone and was told that it wopuld take 48 hrs for that to be delivered and activated i paid through my credit card and then as soon as i paid was told that it would take min 3 days..
    The next day i called up to complain and was promised by a rep name vidya that it would be delivered the same day by 5 P.M and nothing happend till 5:15 so i called up at 5 :30 and supervisor anita promised that would make sure that it would be delivered on the next day.
    I waited the next day and contacted them back again and another supervisor Ranjit picked up the phone and promise would check back on that .I waited for almost 3 to 4 hrs called back and supervisor radhika told would check and call back and then she called me back told would not be possible and then i called back and spoke to Team Leader Ranjit and was promised that would delivered the same day.Waited till 10 at night and was not delivered.
    The last day today i called and spoke to neelima and was promised that would check backand inform what was going on and then got a call back saying that would be delivered.Waited till 3:30 in the afternoon and then called back to be told that wouldnt be possible and then atlast cancelled my order.
    I wasted RS 500 appx for phones and also 4 hrs on the phone.

  33. even im having a problem with rain,
    tata sky always looses signal.
    the first time i got it installesd the guys who came to install were very rude.
    even if i call the tata sky cust care the cust care person does not give a propper answer.
    by the way does anyone know the name of the tracks that play in the tata sky menu?(especially the one that plays from midnight to around 10 in the morning)

  34. SUN NETWORK is not avaiable in tatsky tdsat has already fixed 11 may as for final hearing .but still the case is pending in court tdsat are careless they should order sun to give signals to tatasky at al a carte bases at 50% of that of cable rates

    for further update in this case visit

    http://www.tdsat.nic.in/orders.htm

  35. Channel change time is too long.
    In cable systems it was fast.

    So channel selection is a big pain.
    I thought, in digital it will be better.
    In active mode, it is still worst.

    Customer Tech support people are clueless.
    Neither they want to raise this to higher levels.

  36. Hi Friends

    I plan to install the STB in Dubai and pay in INdia..can anyone provide me the dish details it direction etc so that I can point it in the right direction

  37. Hello Friends.

    My Name is Anup and am currently based in Erbil which is in the Kurdistan part of IRAQ.This is the peaceful part of IRAQ. Please let me know if it is possible to view TATA-SKY here. They only use SAT TELEVISION here.So there is a DISH on top as well. Please advise on this forum or mail me on [email protected]

    Thanks & Warm Regards.
    Anup K Nair

  38. There is A Secret Menu in Tata Sky, it will help you to get out of
    the Hung screen saying ONE MOMENT PLEASE….
    All you have to do to enter the menu is.
    1>Press ORGANISER on your Tata Sky Remote.
    2>Press 5 (or System Settings Menu).
    3>Now Quickly Press 0,1, Select (the centre Button).
    4>You should now see the INSTALLER SETUP Screen..
    if not Repeat the steps Again.
    5>Here You Get 3 Options:
    1>LNB SETUP
    2>RF OUTLET
    3>MANUAL TUNING
    1>LNB Setup the Default Settings ARE:
    LNB TYPE: DUAL
    LO Frequency:09750
    High LO Frequency:10600
    Spectrum Inversion: Normal
    Don’t Forget to Save Settings And Exit
    2> RF OUTLET
    UHF/VHF Outlet Channel Can Be Changed Here (Default 68)
    3> Manual Tuning
    Signal IN4A-14 (ie. INSAT 4A Transponder 14)
    Here you get to select the signal from the Satellite Transponder
    (Just incase you decide to change the Service Provider to Dish TV or Reliance Blue or if you go to a Foreign country with your Satellite Receiver).
    Enjoy Guys.Keep Posting Tricks Like This….

    • Dear Mr.Oneon1,

      Your trick has worked for me excelantly. It gave me great relief from this snag “…One Moment Please….”

      I’m highly thankful to you & keep me informed if you know more such helpful solutions.

      Bes wishes & regards,
      Ilyas,

  39. No doubt about the quality of the video and audio part of it. BUT EXTREMELY POOR post-sale customor service. They just dont care about the complaints or concerns once they sell it. I had been posting m y request of relocation for last 2 weeks and none from their side had taken care of. I am staying without it and still paying. Cable operators are always available for your concerns at least. It was a big mistake to go for it.

  40. No doubt about the quality of the video and audio part of it. BUT extremely post-sale customor service. They just dont care about the complaints or concerns once they sell it. I had been posting m y request of relocation for last 2 weeks and none from their side had taken care of. I am staying without it and still paying. Cable operators are always available for your concerns at least. It was a big mistake to go for it.

  41. I bout a Tata Sky box on 6-1-07 after teh assurance from the call centre taht it would be installed on 7-1-07. It was not done and on 10-1-07 I was given a date as 11-1-07 for installation. On 12-1-07 I called up Tata Sky to know that they have shortage of installer and it would take another 2-3 days for installation. Can you imagine a company like TATA falling on their own commitments, to me it is noT surprising, IT IS AN INDIAN COMPANY

  42. I have TataSky, and is working perfectly fine. The pictures are crystal clear and sound quality is very good. I am sending the audio output to the DTS and is very clear.

    regarding the rain, I have not come across the problem yet. Not sure if the angle the Dish is facing creating some problems when raining.

    I am not sure about the transmission technology details.

    Regards,
    Sree

  43. Tata sky people refused insatallation at my residence because i stay on the 12th floor and they are not allowed to do the installation on higher floors. when asked why i was not asked on which floor i stay on when your dealer sold me hardware and subscription worth Rs. 4,500/- i was given some really pathetic replies;
    Technician who came to install told me he has not sold me the same.
    Help line people are still forwarding my complain to the concerned departments. sick…….

  44. I’m do support Tata Sky and asked my dad to get a new connection coz his asianet cable subscription was coming to an end. Recently asianet catv quality was steadly getting worse day by day, it was like the old days DD’s trasmission with qualtiy of the video is the worse I’ve seen, we tried to contact asianet but they asked us to wait for the asianet’w digital switchover. But instead of waiting for that we’ve done switching to T.sky. It is truly digital, crystal clear picture and superb audio. the only problem so far is the rain, when it comes the transmission compeletly cuts out. No proper answer from tsky customer care. Anyone has got similiar issues, Sree…do u have any idea.

  45. Tata Sky is not offering Sun Network channels now.
    So Surya TV is not available if you take a connection.

    Sun Music, Sun TV etc also are not provided by TataSky now

  46. Even for the cable TV, you are supposed to inform them and pay some extra money for splitting the signal for an extra TV. 🙂

    I guess for Tata Sky, Dish, DD Direct+ and other DTH options, you need extra receiving system for extra TVs.

  47. Presently cable Tv provides TV channels to user homes and once the connection is acquired, the user can connect multiple TV sets by splitting the signal. I am not sure after Set Top Boxes come into play the situation will still be the same. What happenes in a house having 2 TV sets if they install Tata Sky? Do they require 2 Tata Sky units?

  48. Hi HP, Thanks for the question. I am not very sure, but this is what I think. Digital TV can have multiple Audio channels along with the video and using this interactive feature the viewers can select the audio. This is possible only if the match is broadcasted in different languages by different commentators.
    The on demand is not for the commentators, but to choose from the available commentators. 🙂

  49. I understand most of the things about Tata Sky. But not the interactive part about the sports channels.
    How are they going to give commentatars on demand for live matches?

    Hope you can clarify 🙂

    Cheers,
    HP

Leave a Reply

Your email address will not be published.


*