BSNL Toll Free Numbers for Help / Assistance / Emergency Services

Dial the following numbers in case of Assistance/ Help without paying for it (from BSNL telephones): Some of the services are available in select cities only. Please check the availability in your city.

Services Number
BSNL Call Centre (Help Line)
PSTN (Landline) Services 1500
Mobile (GSM) Services 1503 / 1800 180 1503
Broadband Services 1504
Black berry Services 1505
Emergency Services
Police 100
Fire 101
Women crisis response 1091
Ambulance 102
Emergency Relief Centre on National Highways 1033
Telecom (BSNL) related Services
Directory enquiry  service 197
National Directory Enquiry (NDQ) Service 1583
Trunk booking 1580
Trunk assistance 1581
Change number announcement 1951 – 54
Sancharnet Internet Help desk service 1957
Leased Circuit Fault Booking (WTR) 1958
India Telephone Card Enquiry 1800 345 1600
Mobile Enquiry 1800 233 9422
Broad Band Enquiry 1800 424 1600
Telephone Complaint Booking 198
Billing complaint center 166 / 1660-69
STD complaints 1582
Leased Circuits Fault Booking 1918
Public Grievance Cell Maharashtra Telecom Circle 12727
Other Services…
Relief Commissioners of Central/State/Union territory 1070
Control room of District Collector/Magistrate 1077
Earth-quake  Help line service 1092
Natural disaster control room 1096
Catastrophe & Trauma service 1099
Maritime Search and Rescue control room of coastal guard 1718
Dial a doctor 1911
AIDS help line service 1097
Children in difficulty/ Child Distress Service 1098
Blood bank information Service 1910
Kisan Call Center (for any queries related to agriculture) 1551

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