Telecom Regulatory Authority Of India (TRAI)’s issuance of “The Telecom Commercial Communications Customer Preference Regulations, 2010” can be regarded as a more convenient approach towards providing mobile subscribers the choice to selectively choose telemarketing services.
The National Customer Preference Register (NCPR) of TRAI which will become effective from 1 January, 2011 allows customers to either completely block or choose telemarketing calls from pefedeined seven categories.
Registration Your Tele Marketing Preference through SMS
You can set your preferences via SMS by sending an SMS to 1909. Follow the instructions given below carefully to completely block or partially allow tele marketing calls.
To avail the fully blocked option which blocks all seven categories, you have to send SMS START 0 to 1909.
For registering to partially blocked option, you have to send an SMS in the format given below:
You can also register to get telemarketing calls from more than one category by sending a single SMS. You need to include your preferred category numbers coma separated.
For example, if you want calls from Education and Health, you have to send an SMS in the format START 3, 4
When your options are received at the other end, the Access Provider will send you an SMS, asking for your confirmation.
When you reply, the Access Provider will register your preference and will send a final SMS notifying the success of registration along with your unique registration number.
If you are sending an SMS like “START 0,2,3” with 0 (zero) included, the SMS will be treated as fully blocked.
Changing preference through SMS
Here we will show you how to change your already registered preferences with your new preference options.
De-Registration of preference through SMS
To deregister from the National Customer Preference Register, send “STOP” to 1909. You will then get a deregistration confirmation request via SMS. Once you confirm, the Access Provider will activate your option and inform you through SMS.