National Do Not Call (NDNC) Registry – START DND to 1909

For subscribers who would like to register/de-register their request for NDNC registry may dial 1909 or SMS to 1909 with keywords ‘START DND’ for registration and ‘STOP DND‘ for de-registration.

The National Do Not Call Registry (NDNC Registry) is setup to curb the Unsolicited Commercial Communication (UCC), which is any telecommunications service message, which is transmitted for the purpose of informing about or soliciting or promoting any commercial transaction in relation to goods, investments or services which a subscriber opts not to receive.

The NDNC Registry will be a database having the list of all telephone numbers of the subscribers who do not want to receive unsolicited messages. Telephone subscriber (land line or mobile) who does not wish to receive UCC, can register their telephone number with their telecom service provider for inclusion in the NDNC. Telecom Service Provider shall upload the telephone number to the NDNC within 45 days of receipt. The Telemarketer will have to verify their calling telephone numbers list with the NDNC registry before making a call.

An amount of Rs 500/- per call/message for the first call has been prescribed to discourage telemarketers who make calls to numbers registered in Do Not Call list. The second call will have a fine of Rs 1000/- and third time the line will be disconnected. The defaulter telemarketer will face disconnection of telecom service.

Each user need to register their number with their communication provider such as BSNL, Airtel, Reliance, Hutch etc. in order to register their cell number of land line number with the NDNC Registry. The provider may provide website interface or SMS interface for registering your number in NDNC Registry. Check with your provider for the details.

BTW, Hutch also provides a Do Not Disturb registry, to keep you off from any customer service calls from Hutch itself. If you register in this, you will not be contacted to recommend tariffs, offers or services from Hutch.


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