MTS Bihar-Jharkhand Customer Care Service Toll Free Nmbers and Email

  • MTS MBlaze and MBrowse Customer Care Phone Number: 9135-955-955
  • MTS Mobile Customer Care Service Phone Number:
    • Dial 155 (Toll Free) from MTS mobile phone
    • dial 9135-155-155, if calling from a landline or non-MTS mobile
  • MTS Customer Care Email Address: [email protected]
  • MTS Customer Service Fax : 9135-166-166

Postal Address of MTS Customer Service Manager at the Circle Head Office:
[advt]Sistema Shyam TeleServices Limited
5th, 6th & 7th Floor, Abdul Hai Commercial Complex,
Exhibition Road,
Phone: 0612-6500-170

In case you are not satisfied with the response within the timelines, please feel free to contact MTS Nodal Officer with your Service Request / Complaint Number (the unique number you get when you register with MTS Customer Care) anytime from Monday to Friday, between 9:30 am and 6:00 pm.*

Nodal Officer (Bihar-Jharkhand)
Fax No. 9135-761-102

E-Mail Address: [email protected]


Sistema Shyam TeleServices Limited
5th, 6th & 7th Floor, Abdul Hai Commercial Complex, Exhibition Road,

Contact No. 9135-255-255 from MTS No. and 9135-255-255 from any Non-MTS No
The Nodal Officer will acknowledge your complaint in 3 working days and put his/her full efforts towards its earliest resolution.

In the instance that, the resolution provided to you by our Nodal Officer is not to your satisfaction, and you still want to appeal further, you can do so by contacting our Appellate Authority with your Service Request Number (unique number you get post registering your complaint with the Nodal Officer) anytime from Monday to Friday, between 9.30 am and 6.00 pm*.

Appellate (Bihar-Jharkhand)
Fax No. 9135-266-266
E-Mail: [email protected]


Sistema Shyam TeleServices Limited
5th, 6th & 7th Floor, 5th, 6th & 7th Floor,
Abdul Hai Commercial Complex,
Exhibition Road,
Contact No 355 (Short Code) from MTS Mobile and 9135-355-355 from any Non MTS No.



  1. I am Dr Sailajananda Borah residing at Muzaffarpur.I got a M T S mobile connection(no 8434225672) & on the first recharge of Rs .55/- company has deducted entire amount by giving MTS cricket world & caller tune which was not demanded /opted by me.I could not use a single call from the recharge. I think people takes a mobile connection for phone calls & not for all these nonsense things. If anybody wants any such facility he himself will ask for it. To solve this issue I talked to the call centre & got very bitter experience.The person of call centre asked my name,tel no,& place from where I took the connection.After my reply he asked me whether I was told about these services by the person from whom I took the sim.I replied that I am not interested in these services so I don’t remember what they told about these even if they tried to tell me.Then he ashed when I took the connection ,my reply was about 10-12 days back.He again asked me exact date but I was not remembering the exact date.Then he told me that he could have refunded the money within 4 hours, but as I don’t remember the exact date he can’t help me.He has given me 2 numbers..55779223 to stop MTS cricket & 5303066 to stop caller tune.I called those numbers & these 2 services are stopped.
    I didn’t have such bitter experience with any other mobile service provider.I could understand how the company is cheating the common people who cannot do anything when such things happen.I am not interested to keep this connection as I know the same way money will be deducted & will not be refunded.

  2. Sir, my no is 9135499688 of bihar.and rs 50 was deducted by ur side without any reason. My prev balance before deduction was 98 and after deduction is 48 without any valid reason i kndly request u to forward me the balance.i am really offset using ur service. Waiting for positive response from ur side. Bijay sah

Leave a Reply

Your email address will not be published.