Life Insurance Corporation of India (LIC) has provided a simple unique telephone number for you to contact LIC for knowing more about policy details – please dial 1251. To know your policy details on line through IVRS (Interactive Voice Response system) in the following cities, please dial 1251 (4 digits only).
LIC have 45 IVRS centers providing all types of information on policy servicing. This facility is available 24×7 and the cities having IVRS centers are as follows:
Visakhapatnam, Vijayawada,Cuttack, Patna, Jamshedpur, Asansol, Shilong, Ranchi, Hazaribagh, Jammu, Shimla, Rajkot, Surat, Vadodara, Mysore, Dharwad, Kozhikode, Trivandrum, Agra, Allahabad, Bareilly, Kanpur, Varanasi, Kota, Amritsar, Jalandar, Ludhiana, Bhopal, Jabalpur, Gwalior, Meerut, Jodhpur, Lucknow, Coimbatore, Madurai, Salem, Thanjavur, Pondicherry, Goa, Kolhapur, Nagpur, Nashik, Aurangabad, Gorakhpur and Raipur.
To avail IVRS facilities from any of these centers just dial 1251 which is a unique telephone number. From any place other than the above mentioned 45 centers, IVRS can be accessed by dialing the City STD code of the IVRS
center followed by 1251.
IVRS-CUM-INFO CENTERS:- In addition to the above, with a view to helping customers interact easily from place of their convenience, LIC has set up INFO CENTERS in the following 12 places. Delhi, Kolkatta, Mumbai, Ahmedabad, Pune, Hyderabad, Bangalore, Chennai, Jaipur, Indore, Chandigarh and Guwahati.
Where the information need of the caller goes beyond what can be answered by IVRS, he has the option to interact with our Info Center Executive. The access No. is the same (1251).
The INFO CENTERS work from 8 AM to 8PM from Monday to Friday and from 10AM to 6PM on Saturdays. INFO CENTERS provide information on products, policy status, policy servicing, Telephone Nos and addresses of our Offices and any other information the customer would want. To talk to Info Center Executives, from MTNL/BSNL and line. If calling through Mobile or Tata Phone please dial the below mentioned telephone numbers.
LIC Contact Numbers of Information Centers
| Info-Center Locations | Contact No. |
|---|---|
| New Delhi | 011-23762681 |
| Chandigarh | 0172-2700707 |
| Indore | 0731-2528213 |
| Jaipur | 0141-2740520 |
| Kolkata | 033-23346688 |
| Guwahati | 0361-2600564 |
| Hyderabad | 040-23437997 |
| Bangalore | 080-22379230 |
| Mumbai | 022-26137545 |
| Pune | 020-25514248 |
| Ahmedabad | 079-25502150 |
| Chennai | 044-28612871 |
For complaints regarding your policy, please contact the Telephone Numbers given below, during normal working hours.
Central Zone
| Division | Telephone Number |
|---|---|
| BHOPAL | 0755 – 267 6254 |
| GWALIOR | 0751 – 244 8606 |
| INDORE | 0731 – 252 3513 |
| JABALPUR | 0761 – 242 2941 |
| RAIPUR | 0771 – 258 3056 |
| SATNA | 07672 – 22 8100 |
| SHAHDOL | 07652 – 24 8906 |
Eastern Zone
| Division | Telephone Number |
|---|---|
| ASANSOL | 0341 – 225 6012 |
| BERHAMPUR | 0680 – 229 6390 |
| BHAGALPUR | 0641 – 242 1751 |
| BONGAIGAON | 03664 – 22 8281 |
| CUTTACK | 0671 – 230 7857 |
| GUWAHATI | 0361 – 260 5212 |
| HAZARIBAGH | 06546 – 26 5401 |
| HOWRAH | 033 – 2243 4614 |
| JALPAIGURI | 03561 – 25 5443 |
| JAMSHEDPUR | 0657 – 242 0564 |
| JORHAT | 0376 – 236 0994 |
| KMDO – I | 033 – 2212 6122 |
| KMDO – II | 033 – 2478 4066 |
| KSDO | 033 – 2334 2708 |
| MUZAFFARPUR | 0621 – 224 5213 |
| PATNA | 0612 – 220 4067 |
| SAMBALPUR | 0663 – 254 0354 |
| SILCHAR | 03842 – 24 1716 |
Northern Zone
| Division | Telephone Number |
|---|---|
| AJMER | 0145 – 266 1237 |
| AMRITSAR | 0183 – 255 5629 |
| BIKANER | 0151 – 223 0929 |
| CHANDIGARH | 0172– 278 4620 |
| JAIPUR | 0141 – 274 2380 |
| JALANDHAR | 0181 – 223 0227 |
| JODHPUR | 0291 – 251 5547 |
| KARNAL | 0184 – 226 6580 |
| LUDHIANA | 0161 – 252 1838 |
| NEW DELHI – I | 011 – 2331 0868 |
| NEW DELHI – II | 011 – 2250 6039 |
| NEW DELHI – III | 011 – 2555 1971 |
| SHIMLA | 0177 – 262 8284 |
| DO CELL JAMMU | 0191 – 247 5839 |
| UDAIPUR | 0294 – 248 7103 |
NORTH-CENTRAL ZONE
| Division | Telephone Number |
|---|---|
| AGRA | 0562 – 252 5972 |
| ALIGARH | 0571 – 242 0066 |
| ALLAHABAD | 0532 – 246 7553 |
| BAREILLY | 0581 – 256 7368 |
| DEHRADUN | 0135 – 266 8231 |
| GORAKHPUR | 0551 – 234 5897 |
| HALDWANI | 05946 – 25 3569 |
| KANPUR | 0512 – 231 2605 |
| LUCKNOW | 0522 – 261 4493 0522 – 229 4118 |
| MEERUT | 0121 – 267 1201 |
| VARANASI | 0542 – 245 4420 |
Southern Zone
| Division | Telephone Number |
|---|---|
| CHENNAI DO – I | 044 – 2860 4197 |
| CHENNAI DO – II | 044 – 2345 1551 |
| COIMBATORE | 95422 – 230 4255 |
| ERNAKULAM | 0484 – 236 1938 |
| KOTTAYAM | 0481 – 256 6702 |
| KOZHIKODE | 0495 – 272 7525 |
| MADURAI | 0452 – 253 7778 |
| SALEM | 0427 – 241 1487 |
| THANJAVUR | 04362 – 23 3678 |
| TIRUNELVELI | 0462 – 256 0678 |
| THIRUVANANTHAPURAM | 0471 – 254 0119 |
| VELLORE | 0416 – 222 4091 |
SOUTH-CENTRAL ZONE
| Division | Telephone Number |
|---|---|
| BANGALORE – I | 080 – 2223 4903 |
| BANGALORE – II | 080 – 2525 3492 |
| BELGAUM | 0831 – 246 8970 |
| DHARWAD | 0836 – 244 1968 |
| HYDERABAD | 040 – 2342 0788 |
| KADAPA | 08562 – 25 4386 |
| KARIMNAGAR | 0878 – 224 0597 |
| MACHILIPATNAM | 08672 – 22 3372 |
| MYSORE | 0821 – 249 5764 |
| NELLORE | 0861 – 232 3072 |
| RAICHUR | 08532 – 23 0453 |
| RAJAHMUNDRY | 0883 – 242 3832 |
| SECUNDERABAD | 040 – 2766 7368 |
| UDUPI | 0820 – 253 6907 |
| VISAKHAPATNAM | 0891 – 251 3410 |
| WARANGAL | 0870 – 257 8815 |
WESTERN ZONE
| Division | Telephone Number |
|---|---|
| AHMEDABAD | 079 – 2551 1419 |
| AMRAVATI | 0721 – 255 2140 |
| AURANGABAD | 0240 – 232 9299 |
| BHAVNAGAR | 0278 – 251 7362 |
| GANDHINAGAR | 079 – 2322 4921 |
| GOA | 0832 – 243 0415 |
| KOLHAPUR | 0231 – 266 1135 |
| MUMBAI DO – I | 022 – 2202 8225 |
| MUMBAI DO – II | 022 – 2401 0375 |
| MUMBAI DO – III | 022- 67819218 / 67819219 |
| SSS DO | 022 – 2611 4968 |
| MUMBAI DO – IV | 022 – 2284 4128 |
| NADIAD | 0268 – 255 7117 |
| NAGPUR | 0712 – 252 0603 |
| NANDED | 02462 – 22 3329 |
| NASHIK | 0253 – 231 7607 |
| PUNE | 020 – 2551 2969 |
| RAJKOT | 0281 – 248 3210 |
| SATARA | 02162 – 22 7823 |
| SURAT | 0261 – 241 1940 |
| THANE | 022 – 2582 7728 |
| VADODARA | 0265 – 236 2407 |
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