BSNL Toll Free Numbers

Dial the following numbers in case of Assistance / Help without paying for it (from BSNL telephones):

Some of the services are available in select cities only. Please check the availability in your city.

  • PSTN Call Center – for any queries related to landline telephone, ISDN etc. Also accessible from CellOne, Excel & Tarang phones, call 1500
  • Kisan Call Center – for any queries related to agriculture, call 1551
  • Billing complaint center: 166 / 1660-69
  • National Directory Enquiry (NDQ) Service: 1583
  • Directory enquiry service: 197
  • Emergency Relief Centre on National Highways: 1033
  • Control room of District Collector/Magistrate 1077
  • Crime stopper cell of police in Kerala, Rajasthan, Andhra Pradesh & Mumbai: 1090
  • Women crisis response: 1091
  • Earth-quake Help line service: 1092
  • Natural disaster control room: 1096
  • AIDS help line service: 1097
  • Children in difficulty/ Child Distress Service: 1098
  • Catastrophe & Trauma service: 1099
  • Free Phone Enquiry: 1600
  • India Telephone Card Enquiry: 1602
  • Billing Complaint Center (Interactive Voice Response System): 1671-73
  • Maritime Search and Rescue control room of coastal guard: 1718
  • Blood bank information Service: 1910
  • Dial a doctor: 1911
  • Eye bank information service: 1919
  • Change number announcement (Hindi): 1951
  • Changed number announcement (English): 1952
  • Changed number announcement (Regional language): 1953
  • Changed number announcement (in case of shift): 1954
  • Sancharnet Internet Help desk service: 1957
  • Leased Circuit Fault Booking (WTR): 1958

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