BSNL Mobile – prepaid is the prepaid service, the countrywide mobile service from BSNL, with minimum cost, maximum voice clarity and continuous coverage on all major national highways. Pre-paid is that connection for which one makes the payment in advance to purchase the SIM card and he can use it till its call value or validity period.
Following are the services provided by BSNL Mobile – prepaid:
- Mobile to mobile voice calls.
- Mobile to land line voice calls.
- Various supplementary services like:
- CLIP (Calling Line Identification Presentation).
- SMS (Short Messaging Service).
- Call forwarding, call wait, Voice mail etc
New BSNL Mobile – prepaid connections are available through our Mobile CSC/ distributor network in all cities covered with mobile services.
A new BSNL SIM can be purchased for Rs. 20 (inclusive of service tax). The SIM is initially valid for 7 days. Different plans can be activated through FRCs.
Once you purchased prepaid SIM card, simply insert your SIM card into your mobile handset. Switch on your mobile set and dial 123 and you will be connected to IVRS, you can know the credit of your card, you can also select the language.
There are a host of services, features available free of cost along with the connection and pre-activated like zonal roaming, CLIP, call waiting, voice mail etc.
How do I activate my BSNL Mobile prepaid connection?
Upon receipt of your pre-activated BSNL Mobile prepaid SIM please dial 123; follow the prompts of the IVRS computer to know your balance amount. Once the balance amount is known, your SIM is ready for further use.
Whom should I contact for service related problems?
For all service related problems our 24-hour help line number is 9415024365. Additional information in case of coverage, roaming etc. problem can be given on Mobile No. 9415020200. In case of non-maturity of mobile codes/ calls from other places, the information can be given on Mobile No. 9415006611.
What should I do if my SIM is damaged?
Damaged SIM’s would be replaced afresh with same mobile number for a replacement fee of Rs.20/- from any of our distributor/CSC of the city from where connection is taken. The balance amount shall be transferred to new SIM. At the time of delivery, the customer is required to submit identity proof and copy of receipt of prepaid connection.
What should I do if my SIM is lost?
A new SIM with same mobile number would be made available after receipt of a copy of FIR of the lost SIM and a deposit receipt of Rs.20/- as replacement charges from any of our distributor/CSC of the city from where connection is taken. The balance amount shall be transferred to new SIM. At the time of delivery, the customer is required to submit identity proof and copy of receipt of prepaid connection. [source]
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