BSNL, Chennai Telephones introduced the ‘ Single Window‘ system at the following Customer Service Centres. These centres shall handle all types of service requests from all customers of Chennai Telephones[ excluding Chengalpattu area (landline numbers starting with ’27’)]. In a nutshell, customers may place a service request at any of these centres, irrespective of the area in which his telephone number falls. The Customer Relations Officer (CRO) of the Area Office Customer Service Centres have been empowered to take spot decisions on most of the customer requests hitherto requiring approval from higher authorities. CROs are also empowered to order immediate reconnection of disconnected telephones, based on proof of payment.
| Name of Service Centre | Address of Customer Service Centre | Contact person | Phone Numbers |
|---|---|---|---|
| Adyar | Adyar Telephone Exchange 42 Dr Muthu Lakshmi Salai Chennai – 600 020. |
SDE 24411500 |
24411500 24903700 |
| Ambattur | Ambattur Telephone Exchange 241, MTH Road Chennai – 600098 |
SDE 26524000 |
26524000 26259191 |
| Anna Nagar | Anna Nagar Telephone Exchange 105(Old E-6) 3rd Avenue Anna Nagar East Chennai-600102 |
SDE 26208000 |
26208000 26214848 26201900 |
| Anna Road | Anna Road Telephone Exchange 10 Dams Road Chennai-600002 |
SDE 28525050 |
28525050 28586010 28586011 |
| Avadi | MTH Road Avadi Chennai – 600 054 |
SDE 26384868 |
26384868 26381266 26381477 |
| Chromepet | No.7, Jagath Complex 2nd Main Road New Colony Chromepet Chennai – 600 044 |
SDE 22382222 |
22382222 22414120 22414555 |
| Flower Bazaar /Broadway | Flower Bazaar Telephone Exchange NSC Bose Road Chennai 600001 |
SDE 25396969 |
25396969 |
| Greams Road | Area Office Central Zone 146, Greams Road Chennai- 600006 |
CRO 28292447 |
28292535 28292445 |
| Guindy | Area Office South West Zone 40-E, CIPET Road Thiru-vi-ka Industrial Estate Guindy Chennai-600032. |
CRO 22501940 |
22501940 22501955 |
| Harbour/Beach | Area Office North East Zone Wavoo Mansion 39 Rajaji salai Chennai 600001 |
CRO 25219551 |
25219551 25212866 25212533 |
| K.K. Nagar | KK Nagar Telephone Exchange 99 Jawaharlal Nehru Road KK Nagar Chennai 600078 |
SDE 24711471 |
24711471 23717400 24852787 |
| Kalmandapam | Kalmandapam Telephone Exchange 21 GA Road Old Washermanpet Chennai 600021 |
SDE 25984499 |
25984499 25983200 25987171 |
| Kellys | Kellys Telephone Exchange 22 kellys Road Chennai 600010 |
SDE 26442552 |
26442552 26442552 26606767 |
| Kodambakkam | Area Office West Zone 36, Station Border Road Kodambakkam Chennai 600024 |
CRO 24849665 |
24849665 24844220 |
| Madhavaram | Madhavaram Telephone Exchange 1, E.B. Road Sembium Chennai-60011 |
SDE 26720100 |
25584040 26720100 |
| Madipakkam | 215-A Medavakkam Main Road Madipakkam Chennai-600 091. | JTO 22584699 |
22584299 22584699 |
| Mylapore | Mylapore Telephone Exchange 166, Luz Church Road Chennai 60004 |
SDE 24996111 |
24996111 24994500 |
| Nandanam | Area Office South East Zone Old 407/408 New 808 Anna Salai Nandanam Chennai 600035 |
CRO 24330532 |
24330532 24347564 24330431 |
| Padi | BSNL Teleshoppe Padi Telephone Exchange 96, Moorthy Nagar Main Road Padi, Chennai-600050 |
SDE 26546000 |
26549000 |
| Poonamallee | Ponamallee Telephone Exchange 1 Bye-Pass Road Chennai -600056 |
SDE 26490000 |
26490000 26494600 26494500 |
| Porur | Porur Telephone Exchange 78 Arcot Road Chennai 600116 |
SDE 24765000 |
24766066 23860708 |
| Raj Bhavan Exchange | 26, Sardar Patel Road Guindy Chennai-600 032. |
SDE 22351111 |
22350192 |
| St.Thomas Mount | 16, GST Road Chennai-600 016 | SDE 22321100 |
22321100 22330233 |
| Vepery | Area Office North West Zone 52 EVK Sampath Salai Periyar Building Chennai – 600 007. |
CRO 26618060 |
26618060 26618064 |
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