State Bank of India (SBI) Toll Free Numbers ( Customer Service )

September 24, 2011 General
HELPLINE

Local Head Office/Head of Grievances
Redressal Machinery

Helpline/ Grievance Cell
E-mail Address/ Telephone Nos.

AHMEDABAD
(State of Gujarat & UnionTerritories of Daman and Dadra & Nagar Haveli)

General Manager
State Bank of India,
Local Head Office, Bhadra, Ahmedabad-380 001

E-mail:
[email protected]
Toll free No. 1800-233-7933
Helpline Tel no.(079)25510883 , 25511027,25503150
Fax no. (079) 25506648

BANGALORE
(State of Karnataka)

General Manager 
State Bank of India,
Local Head Office,
65, St. Mark’s Road, Bangalore-560 001.

E-mail:
[email protected]
Toll free No. 1800-425-8002
Helpline Tel no. (080)25943030
Fax no. (080) 25943125

BHOPAL
(States of M.P. & Chhatisgarh)

General Manager
State Bank of India,
Local Head Office, Hoshangabad Road,
Bhopal-462 011.

E-mail:
[email protected]
Toll free No. (BSNL) 1800-233-7551 & (Airtel) 1800-102-7551
Helpline Tel no. (0755)4288210, 2576851,4288526
Fax no.(0755) 4059200

BHUBANESWAR
(State of Orissa)

General Manager
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar Orissa-751 001.

E-mail:
[email protected]
Toll free No. 1800-345-6741
Helpline Tel no. (0674)2396580 & 2396582

FAX NO (0674) 2390248

CHANDIGARH
(U.T. of Chandigarh & States of H.P., J & K, Punjab and the districts of Haryana other than those mentioned under Delhi)

General Manager
State Bank of India,
Local Head Office,
Sector-17-B,
Chandigarh-160 017.

E-mail:
[email protected]
Toll free No. 1800-180-1723/1800-180-1724
Helpline Tel no.(0172)2707391 / 2707390
Fax no. (0172) 2713968/2720234

CHENNAI
(State of Tamil Nadu & U.T. ofPondicherry)

General Manager
State Bank of India,
Local Head Office,
Circletop House,
16 , College Lane,
Chennai-600 006.

E-mail:
[email protected]

Toll free No. 1800-425-4424
Helpline Tel no.(044)28214635
Fax no. (044) 28214381

DELHI
States of Delhi, Rajasthan,Uttaranchal & part of Haryana
U.P.
Districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Baghpat, Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, Ghaziabad, Bulandshahr, Gautam Budh Ngr.
Haryana 
Districts of Faridabad, Gurgaon and Sonepat.

General Manager
State Bank of India, Local Head Office, 11, Sansad Marg, New Delhi-110 001.

E-mail:
[email protected]
Grievance Cell No. (Toll Free). 1800 11 4545 
Fax no.23361969

GUWAHATI
(7 States of North-East)

General Manager 
State Bank of India,
Local Head Office,
Opposite Assam Secretariat,

Dispur,
Guwahati – 781006

E-mail:
[email protected]
Toll free No. 1800-345-3631
Helpline Tel no. (0361)2237663 & 2237661
Fax no. (0361) 2237664

HYDERABAD
(State of Andhra Pradesh)

General Manager
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad – 500 095.

E-mail:
[email protected]
Toll free No. 1800-425-3888
Helpline Tel no.(040)24756925
Fax no. (040) 24751010

KOLKATA
(States of West Bengal, Sikkimand U.T. of Andaman & Nicobar Islands)

General Manager
State Bank of India,
Local Head Office,
‘Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.

Email:[email protected]
Toll free No. 1800-345-3455
Helpline Tel no. (033)22489333 & 22436531
Fax no. (033) 22435128

LUCKNOW
(State of U.P. covering districts other than those mentioned under New Delhi)

General Manager
State Bank of India,
Local Head Office,
New Administrative Bldg. ,
Motimahal Marg , Hazratganj ,
Lucknow-226 001.

E-mail:
[email protected]
Toll free No. 1800 180 5201
Helpline Tel no.(0522) 2201492 / 2201496
Fax no. (0522) 2231463

MUMBAI
(States of Maharashtra & Goa)

General Manager
State Bank of India ,
Local Head Office ,
Bandra Kurla Complex
Mumbai-400 051.

E-mail:[email protected]
Helpline:
Toll free: 1800228866
Non – Toll free:(022)  26445525
Grievance Cell: (022) 26445532, 26445533

ATM:(022) 26445556, 26445557

Internet Banking:(022) 26445531 , 26445523
Housing Loans:

Mumbai Area:(022) 67514112, 26445120

Outside Mumbai: (022) 67514523

Fax: (022) 26445505 , 26445530, 26445535

PATNA
(States of Bihar and Jharkhand)

General Manager
State Bank of India,
Local Head Office,
Judges Court Road, Patna-800 001.

E-mail
[email protected]
Toll free No. 1800-345-6100/0612-2238388
Helpline Tel no. (0612) 2209080, 2209078 Fax no.(0612) 2209006 / 2209072

THIRUVANANTHAPURAM
(State of Kerala)

General Manager
State Bank of India,
Local Head Office,
S.S Kovil Road
Thampanoor,
Thiruvananthapuram,
Pin-695 001

E-mail:[email protected]
Toll free No. 1800-425-4722, 
Helpline Tel nos.              (0471) 2323072/2326402
Fax no. (0471) 2323075

In case a customer is not satisfied with the handling of grievance by the Local Head Office, a communication may be sent (enclosing the message sent earlier to Local Head Office) to the

Deputy General Manager (Customer Service), at the Corporate Centre at Customer Service Dept., State Bank of India, State Bank Bhawan, 4th floor, Madame Cama Road, Mumbai-400 021,

Telephone No. (022) 22029456, 22740432, 22740431, 22740433

Fax no. (022) 22742431.

e-mail address – d[email protected].

For SBI Card Related Grievances

1. To reach the SBI Card Helpline from anywhere in India

From BSNL/ MTNL Lines – 1800 180 1290

From all other phones – 39 02 02 02

Note: If calling from a mobile phone, please prefix your city STD code.

2. To Email SBI:

You can reach through email for getting any Product Information, making a complaint, feedback or any other inquiry. Click here to send us a mail.

[email protected]

3. To fax us:

You can Fax at: 0124-2567131

4. To write in to us:

Write to us at: PO Bag 28, GPO, New Delhi, 110 001

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