RIM Offers Free Apps and Technical Support After Disruption
Research In Motion announced that a selection of free premium apps worth a total value of more than US $100 will be offered free of charge to subscribers as an expression of appreciation for their patience during the recent service disruptions. In addiiotn to this, RIM will provide one month of free technical support as well.
There are currently 12 apps on offer, including SIMS 3, Bejeweled, Texas Hold’em Poker 2, Bubble Bash and Shazam Encore, and RIM claims more will be added at a later date.
Enterprise customers will be offered one month of free technical support; current customers will get a one month extension on their existing contract, while customers who currently don’t have a technical support contract will get a one month trial of the service.
The BlackBerry service outage, which lasted for the better part of last week, was one of the worst such outages in the history of the company, leaving millions of customers worldwide without access to various apps and services such as e-mail. RIM CEO Mike Lazaridis publicly apologized after the outage.
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