Your phone is equipped with one or more codes to protect it against unauthorized use.
The PIN and PUK codes actually protect the SIM card. The SIM card is the small card inside your phone that establishes the network connection. In almost all cases, your operator or service provider is the best source of assistance with PIN and PUK codes.
* The most common code is the PIN code, which you set yourself and can activate and inactivate by following the instructions in your user guide.
* The PIN2 code is a PIN code that acts as a second layer of protection for certain features of your phone. It functions in the same way as the PIN code.
* If the PIN code is entered incorrectly multiple times, your phone may request a PUK (Personal Unblocking Key) code. The PUK code is an 8-digit code provided by your operator or service provider.
* If the PIN2 code is entered incorrectly multiple times, your phone may request a PUK2 code.
Please contact your operator or service provider for assistance with your PIN and/or PUK codes. If you have already contacted your service provider and the code provided did not work, you will have to obtain a new SIM card from your operator or service provider.