If your mobile phone is not working properly, you may try the following simple steps, which can help you in a majority of cases.

Reset the device
1. Switch off the device.
2. Remove the battery.
3. After a few seconds re-insert the battery.
4. switch on the device.

Reset settings
* Restore the original factory settings as explained in the user guide.

Update software
* Make sure your device is running the latest software.
* For downloads and assistance, go to www.nokia.co.in/softwareupdate.
* Remember to back up your contacts and data before updating.