Call 139 Local Number for Indian Railway Enquiry

Yesterday I saw an advertisement in the Hindu newspaper about the latest facilities in railway enquiry number 139. Calls to 139 from any village or town is now a Local Call. No STD required from anywhere in India. 139 is the one nationwide number for all the rail passenger enquiry. The basic services include PNR Enquiry, current train running position, accommodation availability and fare enquiry. In addition to Hindi and English, these services are available in Malayalam, Tamil, Kannada, Telugu, Marathi, Gujarati, Bangala, Oriya and Assamese in respective regions.

Service available on MTNL, BSNL, Dolphin, Garuda, Cellone, Idea, Vodafone and Spice phones. Indian Railway is working on making the service available on other telecom service providers soon. Railway is also planning to come up with premium enquiry services in a new number. The premium service will include SMS, call back and fax facility.

An Easy Dial service is available at present in Delhi and Mumbai. Just dial 139 xxxxxxxxxx (10 digit PNR number) and 139 xxxx (4 digit train number) to get the ticket and train status immediately without going through the long process.

Comments

  1. RAMESH says:

    i Want number An Easy Dial service is available at present in Delhi just as 139/131 its a pay phone so can you provide me this type number or suggest me how to buy this type number

  2. RAMESH says:

    i Want number An Easy Dial service is available at present in Delhi just as 139 its a pay phone so can you provide me this type number or suggest me how to buy this type number

  3. Pawandeep says:

    I want to take my pet with me so I called up 139 but no option to talk to a customer care representative. Moreover the call charged me Rs 1.2 per minute. Its written Toll Free everywhere but its not.

  4. Suresh says:

    139 is a useless and hopeless service. I called this morning at 3.50 AM to enquire the status of train num 02851 with expected arrival time of 04.40 AM. The train number was not found and was told to wait for a customer service executive. I was waiting for an executive to answer but there was no response. My phone showed me a charge of Rs.8.00 and had to disconnect the call. I went all the way to the station(about 2 kms away) to get the status and was told the train is running late by 4 hours. Is this the way the railways answer the query of the customers/passengers? It needs a lot of improvement.

    1. neena says:

      Indian Railway is thirdclass service provider. Most stations including Delhi are Thirdclass stations. Food of Indian Railway should offered to Rail Minister and Prime Minister for one month regularly. I also used 139 service, only thirdclass attitude. PUBLICITY STUNTS ARE RUNNING THIS COUNTRY.

  5. shiva says:

    sir i m going to travel to Vijayawada next month on 6th so could u pl z tell me what are the trains available on that day pl z mail me thank you sir

  6. Mukesh says:

    jankari of Sangam Express gadi ka time table Bulandshahr ka time………….. and allahabad phuchena ka………………. please provide the Arrival and Departure time

  7. Kamal Jhamb says:

    cant solve all the question but if you want to talk to someone on 139 go to the section for booking your ticket through cashcard on telephone I think it’s option no5 there you will find one person jiski tum thodi si tang khichoge to wo shyad tumhare question ka answer dededede

  8. Reena says:

    It is not useful number. 130 number is useless. No required information is there.